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Customer Tales: Trains, and banyas, and exploring! Oh my! (Part one)

Overcoming language barriers and soaking up Russian life

To continue our series of customer tales from the Trans-Siberian over the summer of 2015, we have a three part tale taking us from Moscow, via Irkutsk and Lake Baikal to Beijing on a tailored version of our Discovery range Siberian Eye tour!

Read part one below to find out their thoughts on arriving in Russia and exploring Moscow, and then keep your eyes peeled to our social media channels and our blog page to read parts two and three over the next couple of weeks!

Arriving in Russia

Good Morning Alla

I wanted to mail you once I had fully settled back here and could think clearly as I am sure you will be interested to hear about every detail of our trip.

My head is half full of Russia as I go about my daily things, visiting another country give one an opportunity for adopting a different perspective and a better understanding of oneself and another culture. Just love it. We have taken so much from this trip. The Russian language, whilst I cannot fully read it I feel familiar with it when I see a Russian word. Charles was good about learning quite a few phrases and words which came in useful on many occasions. I liked the way we communicated and eventually managed to get the other person to understand what we were saying. I think the few hitches we had were mainly because of the language difference and looking back actually enhanced the trip.

Our arrival in Moscow was a little disappointing as any airport might be, the officials were extremely unfriendly and when we arrived in the main entrance hall and got to the Academ desk, the little girl behind it could not understand what I was trying to explain to her even after taking out my Russian itinerary, and it seemed we were not going to get through to her, but eventually she called a gentleman over and he seemed to understand and said because it was a Sunday they would not be able to organize a taxi. However, I persisted and eventually we got a taxi – and a long ride into Moscow.

The receptionists in the Maxima were very nice and helped us always, although once again not all of them could speak good English. The Maxima was perfect from a location point of view Alla, thanks for that, right next to the Metro, which we took twice, after asking a kind receptionist to put in English the station names next to the Russian ones so that we could recognize which station to get out at! We found a supermarket right there as well, with the prices very comparable to ours, and an Exchange Bureau which was very handy.

Exploring Moscow

Our boat cruise was a lovely introduction to Moscow and our guide Olga, although a little quiet, was suitable actually, as she was quite right, we did want to take a lot of photos and she did not interfere, but made herself available to any questions we asked. We realized the following day that we would be covering most of what we saw on the boat trip, again, with Rita, which on reflection was very good, as it helped us retain some of the facts given out. Rita was the complete opposite to Olga, brisk and very knowledgeable, we walked our feet off that day but felt exhilarated nevertheless.

Once we had recovered in our hotel room that night we felt keen to visit Red Square again and go into the Kremlin and get to Arbat Street, which is exactly what we did. This time we could take it a little slower and savour and re-inforce what we had learnt with Rita. The weather was perfect the whole time in Moscow and in fact the while trip through, we were lucky. Charles was very keen to visit the Armory in the Kremlin and disappointed we could not take photos in there! I had no idea how many cathedrals there would be in there – full of Byzantine art, and oozing with history, really beautiful. We had thought we would be allowed into the Kremlin itself and would have appreciated if the lady we booked the ticket with had been able to convey to us that that would not be possible, but once again the language was a barrier. Charles was disappointed!

We loved wandering the streets in the area around our hotel and explored almost every single shop, and especially a delightful bakery across the road. I liked listening to the Russian accents and watching their mannerisms. They all walked very briskly and upright, almost as though marching, very unlike our pace of life over here! Very few smiles, but a feeling of serenity on the faces of passers-by, as though they all live a good life.

We noticed how clean the streets were and even street cleaning machines. And we noticed stray dogs crossing busy streets, Charles had heard that there were packs of wild dogs that roamed the streets, but Olga denied this.

...to be continued...

Excited for the journey ahead?

What did you think to part one? Come back over the next couple of weeks to continue reading about this fantastic journey.

And while you wait, why not take a look at our Trans-Siberian tours?

Alternatively, why not tell us all about your Trans-Siberian tales in the comments below, or via email to marketing@realrussia.co.uk.

Part two can be found here.

Part three can be found here.

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