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Fan IDs for the 2018 World Cup – Everything You Need to Know

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What is a Fan ID?

A Fan ID is a laminated piece of paper showing the spectator’s photograph and name. It is compulsory for every spectator to have, and carry, their Fan ID with their passport and a valid match ticket, or proof of ticket purchase, in order to get into Russia without a visa during the World Cup, enter the match stadia and enjoy free travel between, and within, host cities.

When travelling in Russia using your Fan ID, you will have to register your Fan ID in each city you visit, just as you have to when travelling in Russia using a visa. To find out more about registering your Fan ID, follow this link.

What Does My Fan ID Give Me?

  • Visa-free entry and exit: You may enter Russia from 4th June 2018 (10 days before the opening match will be played) to 15th July 2018 (the day the World Cup Final will be played) and then exit Russia from 4th June 2018 until 25th July 2018 (10 days after the final). However, to enter Russia visa-free, you must also have a valid match ticket/official confirmation that a ticket has been allocated to you and a valid passport. Without these, and without a Fan ID, you will need a visa. See our dedicated World Cup visa page for more information.
  • Free public transport to get to and from matches in each of the 11 host cities. See our dedicated transport page for more information.
  • Free inter-city train travel on specified trains for fans, when you have relevant match tickets. For example, if you arrive in Moscow and have a ticket for a match in St. Petersburg, you will be able to use special free trains for fans to get to St. Petersburg. See our dedicated transport page for more information.

What Do I Need to Obtain a Fan ID?

  1. At least one match ticket for the 2018 World Cup. If you have not received your ticket you can use your ticket request number, which you will receive with your ticket order. Without one of these you cannot apply for your Fan ID. See our dedicated Fixtures and Tickets page for information on how to get official World Cup 2018 match tickets.
  2. A valid passport with at least 6 months’ validity after your date of departure from Russia. The passport must be signed by the passport holder and undamaged. You must take this to Russia with you and carry it around with you at all times, along with your Fan ID and your match ticket(s). The Russian police have the authority to stop people and demand that they show their identity documents.

What Information Do I Need to Submit to Obtain My Fan ID?

You can only apply for your Fan ID at the official website www.fan-id.ru. You must make sure you have the items above before applying, but luckily your Fan ID will be valid for all World Cup matches you have a ticket to see so it is a one-time registration.

To get your Fan ID, you must enter the following information during the registration process on the official website:

  • Personal details (including your name, date of birth, and gender).
  • Details of your identity document (i.e. your passport)
  • Nationality
  • Ticket request number or a 2018 FIFA World Cup match ticket number
  • A photograph (this will be uploaded to the secure Fan ID website during the application process). The official site explains the requirements for this photo.
  • Mobile phone number (the Fan ID officials will use this to contact you when your Fan ID is ready and when it is delivered to a location of your choosing (see below for more information).
  • E-mail address (the Fan ID officials will also use this to contact you at various stages when they are producing and sending your Fan ID).
  • Postal address for Fan ID delivery

How Do I Collect My Fan ID?

The Fan ID, once produced, is sent out by post. If you live outside Russia, you can receive your Fan ID by either of the following options:

  1. You can have the Fan ID delivered directly to your home address. Simply choose the delivery option “by mail” and specify the delivery address in the relevant field when applying for a Fan ID on the official website.
  2. You can choose to have the Fan ID delivered to a distribution centre in your country of residence. Once it has been delivered to the distribution centre, you will receive SMS and e-mail notifications, informing you that you will be able to collect your Fan ID from the distribution centre. Simply select the delivery option “VFS Global Visa Application Centres” when applying for a Fan ID on the official website, then select your country of residence and the most convenient distribution centre for you. When going to collect your Fan ID, ensure that you take with you the identity document that you used to register for a Fan ID (in this case your passport). You will not be allowed to collect your Fan ID without it.

If you are legally resident within the Russian Federation, or are a citizen of a country that enjoys visa-free travel to Russia (follow this link and select your passport nationality to find out if this applies to you), you can do one of the following:

  1. Choose to have your Fan ID delivered to your nearest post office in Russia, and collect your Fan ID from there. To do this, select “To an office of the Russian Post” as the delivery option when completing the application for your Fan ID. The Post office in Russia that your Fan ID gets delivered to will hold your Fan ID for you to collect for up to 30 days after they receive it.
  2. Opt to collect your Fan ID from an official Fan ID distribution centre. The addresses of these centres can be found here.

Where are the Fan ID Distribution Centres Located?

Fan ID distribution centres (administered by VFS Global) are located all over the world. The UK centres are located at:

  • London: Russia Visa Application Centre, 15-27 Gee St., Barbican, London, EC1V 3RD
  • Birmingham: 5 -14 South Road, Smethwick, Birmingham, B67 7BN
  • Edinburgh: Russia Visa Application Centre, 64 Albion Road, Edinburgh, EH7 5QZ
  • Glasgow: Central Chambers, 2nd Floor, Suite 201-202, 93 Hope Street, Glasgow, G2 6LD
  • Manchester: Russia Visa Application Centre, Peter House, Oxford Street, Manchester, M1 5AN
  • Belfast: Office 404, 4th Floor, Premier Business Centre, 20 Adelaide Street, Belfast, BT2 8GD
  • Bristol: Suite 102A, QC30 Queen Charlotte Street, Bristol BS1 4HJ
  • Bradford: Skipton Chamber 16-18 North Parade, Bradford, BD1 3HT
  • Newcastle: Gunner House, Neville Street, Newcastle Upon Tyne NE1 5DF
  • Liverpool: Suite No. 207, Second Floor, Graeme House, Derby Square, Liverpool, L2 7ZH
  • Leicester: C/OPeepul's Centre, Leicester, Orchardson Avenue, Leicester, LE4 6DP.

Follow this link for the addresses of Fan ID distribution centres located in other countries. The addresses are located under the subtitle “List of visa centres available for delivery of FAN ID”, which can be found under the title “The questions on postal delivery”.

How Can I Track My Fan ID Until I Get it?

After applying for your Fan ID, you can track the progress of your application at the status page of the official site. For this, you will need your Fan ID tracking number, which will be sent to you by SMS and e-mail upon completion of your application for a Fan ID. Do not confuse this with your official match ticket reference number! If you want to know what the statuses on the status page mean, follow this link and read the section “Application questions”.

If you are having your “Fan ID” delivered to your address, either inside or outside Russia, you can track your “Fan ID” during the delivery process using the Russian Postal Service’s official tracking system. For this, you will need your Russian Postal Service tracking number, which will be sent to you by e-mail and SMS once your “Fan ID” is sent out by post.

If you opted to have your “Fan ID” delivered to a Visa Application Centre in your country of residence, you will be able to track the delivery of your Fan ID on the website of VFS Global, who administer the Russian Visa Application Centres.

How Long Does It Take to Get a Fan ID?

The official providers of Fan IDs state that applications are considered within 72 hours of being completed.

Following that, the amount of time you will have to wait before receiving your Fan ID will depend on where your Fan ID is being delivered to:

  • If you are having your Fan ID delivered to an address outside of Russia, the official Fan ID providers estimate that you should receive your Fan ID approximately 30 days after it is issued, although this may vary depending on the postal service in your country of residence.
  • Delivery of your Fan ID to a post office in Russia is expected to take approximately 6 to 9 calendar days.

What If I Make a Mistake on My Fan ID Application, and Need to Correct It?

If you have made a mistake on your Fan ID application, you may need to wait for the official Fan ID providers to make a decision on your application, and then complete a new application. For further information on issues such as correcting, cancelling and replacing a lost Fan ID, follow this link and read the section Changing Fan ID application data.

Do Children Have to Get Fan IDs Too?

Yes, children who will be attending World Cup matches must get their own Fan IDs too, regardless of their age. The application process is the same as for them as for everybody else. However, parents and legal guardians applying for Fan IDs on behalf of children under 14 years of age must provide their child’s original birth certificate. More information can be found here, under the section “Fan IDs for children”.

If you have any additional questions relating to Fan IDs that cannot be answered by our dedicated World Cup FAQs page, please see the official Fan ID website.