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Christmas & New Year office opening times

With Christmas just around the corner, we will be carrying reduced opening hours at our offices on select days starting from 24th December until the new year.

With Christmas just around the corner, we will be carrying reduced opening hours at our offices on select days starting from 24th December until the new year.

If you are arranging a trip for December or January and have not yet applied for your visa or booked your train tickets, we recommend doing this a soon as possible to avoid possible processing delays over the Christmas and New Year period.

Our Christmas opening hours are as follows:

London office (GMT)

Tuesday 24th December

9:00am to 13:00pm

Wednesday 25th December

Closed

Thursday 26th December

Closed

Tuesday 31st December

9:00am to 13:00pm

Wednesday 1st January

Closed


Important: Visas due for collection on 24th December will be picked up on 27th December and those due for collection on 31 December will be collected on 9th January.

Moscow office (MSK, GMT+3)

Tuesday 31st December

9:00am to 17:00pm

Wednesday 1st January

Closed

Thursday 2nd January

Closed

 

Travel team (GMT)

Tuesday 31st December

5:00am to 13:00pm

Wednesday 1st January

Closed

Thursday 2nd January

Closed

Friday 3rd January

5:00am to 17:00pm

Saturday 4th January

9:00am to 14:00pm

Sunday 5th January

Closed

Monday 6th January

5:00am to 17:00pm

Tuesday 7th January

Closed

Wednesday 8th January

5:00am to 17:00pm

 

Visa team (GMT)

Tuesday 31st December

5:00am to 13:00pm

Wednesday 1st January

Closed

Thursday 2nd January

Closed

Consulate closures over Christmas and New Year:

Most Consulates will be operating reduced hours over the Christmas and New Year period; therefore when making a visa application you will need to allow extra time to ensure that your visa is processed and ready for when you need it.

Kazakhstan Consulate

  • 2nd December.
  • 16th – 17th December.
  • 25th December.
  • 1st January.

Russian Consulate

  • 25th December.
  • 1st - 8th January. 

Chinese Consulate

  • 25th - 26th December.
  • 1st January.

Mongolian Consulate

  • 25th - 26th December. 
  • 1st January. 

Belarusian Consulate

  • 25th - 26th December.
  • 1st January.

If you need to get in touch with a member of our team in case of emergency please phone +44 (0) 207 100 7370, for all other cases, please email the relevant team and we will get back to you as soon as we are back in the office. For visa enquiries and applications please email our visa team at visas@realrussia.co.uk. For travel enquiries including trains and transfers please use our email trains@realrussia.co.uk.

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