Visa Services

What is the Real Russia visa service?

Real Russia are the United Kingdom’s premier specialist visa agency for Russia and its neighbours in the region. We can proudly boast over ten years experience in processing visas for the region, professionally trained multi-lingual visa administrators and excellent relations with the consulates and embassies to help ensure that you get your visas on time, worry free and with no drama. In fact, we are so confident of our service promise that we are the only company to back it up with a 100% money back guarantee.

Christmas and New Year opening times and information

Christmas and New Year Holidays are coming soon, which means there might be disruptions to our usual services during this period.

Here are the Real Russia opening times for the Christmas and New Year period:

December January
24th: 9am - 1pm 1st: closed
25th: closed 2nd: 10am – 2pm
26th: closed 3rd - 4th: 9am - 5pm
31st: 9am - 1pm 7th - 8th: 9am - 5pm
December January
31st: closed 1st: closed
  2nd: closed
  3rd - 4th: 9am - 6pm
  7th - 8th: 9am - 6pm
December January
31st: 5am - 9am 1st: closed
  2nd: closed
  3rd, 4th, 8th: 5am - 5pm
  7th: 6am - 2pm

Alternatively, click here for more information about the opening hours of our offices and those of the consulates, as well as any Post Office closures, to make sure you can get visas in time for your travel.

If you have any concerns or questions, please contact us at or via phone on +44(0)207 100 7370 and we will be happy to help.

Are there any external issues which may affect my visa processing?

Please see the following link for any processing issues which may be affecting our visa service.

Sounds good, how do I proceed?

Simply click on any of the links above, select the service you want and order through our secure online application forms. Our system will not only advise you on the specific application documents and process required for you and guide you through each step, but once ordered, we will keep you automatically updated as your visas progress through each stage.

Do you provide back up when I am travelling?

Yes we do, unlike many “simple” visa agencies, not only do we have our own offices in Moscow and through the region, we also have a dedicated 24 hour telephone support service where our multi-lingual operators are available to provide help and assistance with any emergencies or issues you may have while travelling - 24 hours a day, 7 days a week, 365 days a year.

Can you tell me more?

We try to give you as much information as we can to help you choose the service you need, though if you still have more questions please feel free to look at our Frequently Asked Questions or contact us directly and we will be happy to help.

Other services

Real Russia also offer other travel services; from booking your train tickets, to providing you with a smart and affordable way to call abroad, Real Russia cater towards all of your travel needs.